RETURN & amp; REFUND POLICY

We offer a 30‑day return policy, which means you have 30 days from the day you receive your item to request a return.

To be eligible for a return, the item must be in the same condition as when you received it: unused, unopened, with all tags, and in its original packaging. You must also provide a receipt or proof of purchase.

To start a return, you can contact us at contact@skinlab.com. Please note that returned items must be sent to the following address: 62 Rue Nationale, 45380 La Chapelle Saint Mesmin, France

If your return is approved, we will send you a return label along with instructions on how and where to send your package. Items returned without prior authorization will not be accepted.

You are always welcome to contact us with any questions about returns at contact@skinlab.com.